A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Greenbrae-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
Hirex Water Damage started because homeowners in Greenbrae, CA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Greenbrae roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Structural Drying in Greenbrae isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Greenbrae, CA, so you're protected from the moment our truck pulls into the driveway.
Our Greenbrae, CA-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a Greenbrae property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Greenbrae call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Greenbrae jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Greenbrae line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Greenbrae crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Greenbrae rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Greenbrae homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Greenbrae properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Greenbrae crews are trained for exactly that protocol.
Every Greenbrae job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
Every Greenbrae estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Greenbrae, CA, most Greenbrae calls see a technician on-site in under 60 minutes.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Our Greenbrae team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Greenbrae crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Every Greenbrae job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Greenbrae work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Greenbrae dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the Greenbrae job before any drying equipment starts running.
Our Greenbrae on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Greenbrae insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
We regularly handle sewage backups in Greenbrae using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our Greenbrae work — restaurants, offices, and multi-unit buildings included.
Most Greenbrae residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Quick extraction and drying in Greenbrae significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Greenbrae job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our Greenbrae crews cover that full radius.
Our Greenbrae dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Greenbrae, CA for larger losses. If your address falls inside or near Greenbrae, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Greenbrae, Greenbrae, CAOne call gets you a Greenbrae-based team, not a routed national queue.
Call +1-844-234-5373