A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Greenbrae units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Too many Greenbrae, CA families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Greenbrae operation differently. Every technician on our Greenbrae roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Emergency Water Damage in Greenbrae isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Greenbrae, CA, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Greenbrae, CA warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Anyone in Greenbrae who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Greenbrae call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Greenbrae jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Greenbrae team and get a straight answer on how urgent it is.
We size the Greenbrae response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Our Greenbrae units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Greenbrae homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Greenbrae properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Greenbrae job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Greenbrae job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our Greenbrae, CA warehouse keeps drying equipment close, which typically puts a Greenbrae tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
Final moisture readings have to hit dry-standard before we consider a Greenbrae job done, and getting there again is on us, not you.
A short call with our Greenbrae dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Greenbrae crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Our Greenbrae technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the Greenbrae work order, not just in an ad. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Local staging inside Greenbrae, CA typically gets a Greenbrae technician on-site inside an hour or two, depending on traffic and time of day.
We always quote first. You'll see a written estimate for the Greenbrae job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Greenbrae properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Greenbrae insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Greenbrae crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Greenbrae accounts and assign a dedicated project lead for anything beyond a single unit.
Typical drying time runs 3-5 days for a Greenbrae home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in Greenbrae significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Greenbrae job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Greenbrae and the surrounding zip codes listed below, plus neighboring communities throughout Greenbrae, CA.
Greenbrae is our home base, and our reach extends across Greenbrae, CA through a network of staged equipment and on-call technicians. If your address falls inside or near Greenbrae, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Greenbrae, Greenbrae, CACall now and speak with a real Greenbrae dispatcher, not a national call center.
Call +1-844-234-5373